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Evaluating your project

Evaluating your project is vital. There are a number of different ways you can evaluate or measure your project's success.

The three standard critical success factors for projects are:

  • quality of both delivery and outcomes
  • timeliness
  • budgetary control.

Partners and investors like to see evaluation strategies in place at an early stage to assess how the project will demonstrate quality of experience for end-users, as they need to know what they are buying into. Project partners including funders will expect your project to be delivered on time, as well as wanting to see final budget outcomes.

Project Evaluation Mechanisms

Ways of evaluating your project can be both formal and informal. These may include:

  • accident record
  • atmosphere
  • audience breakdown
  • audience comments: formal and informal
  • audience numbers
  • customer surveys
  • complaints record
  • exit interviews
  • level of interest or uptake: e.g. audience numbers, the number of museums hosting a touring show
  • media coverage
  • observation: formal and informal
  • operational breakdowns and response rate
  • photographic records
  • programme participation levels
  • quotations from visitors
  • reviews
  • visitor books
  • visitor safety
  • visitor satisfaction
  • visitor surveys
  • vip endorsement
  • website hits.